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Frequently Asked Questions (FAQ)

Of course! Our friendly and knowledgeable customer services are available on your command 24/7/365. You only have to fill a simple form on our contact page and will get back to you within 24 hrs.

Need Support now? Fill the form below.

Payments made on BookPings on a one-time payment basis will be charged only once at the time of form submission only, we do not create an account or store any data.

Our all one-time payment packages are only for 30 days of service (except the Free plan and the Recurring Subscriptions Plan). Once the period is over your promotion will automatically stop. If you want to use our services again, you will again have to submit your book on our website and make payment.
No, we promote every content available online, which means if a book is available from an online bookstore, we will promote that book also. Our primary concern is to convert visitors into buyers. so if someone is interested in a product, that person shall have an option to instantly order that product.
Once you’ve enrolled in the book promotion program, We will analyse your book metadata to launch a compelling ad that will lead readers straight to your preferred Bookstore. We post your campaign to the our network of 548,380+ readers on social media.

Your money is in safe hands if you change your mind anytime before the promotion starts (generally it takes 48hrs), we will grant you a full refund of the payment you made. The promotion is deemed to start from the first day of twitter promotional campaign.

Also in case, we fail to tweet your book on our twitter account, we will grant you a full refund on your request.

Payments made on Being Author Set and Forget Promotional plans are charged on a recurring monthly basis via SSL Secure PayPal payments. We charge our customers on a recurring basis/regular monthly subscription. All our payments are processed by PayPal payment gateway at the time of form submission, so we do not create an account or store any other data.

The promotion automatically comes to an end after the 30 days of your promotion, your promotion will automatically stop at the end of 30 days.

We charge one-time only, you won’t be charged again, but you are responsible for whatever charges the have already been incurred.  You won’t be charged again.

If you want to use our services again, you will again have to submit your book and make payment.

We’re happy to help!

Whether you have a question about features, trials, pricing, or anything else, our team is ready to answer all your questions.

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